casino 1xbet Terms and Conditions

1 Introduction and Applicability

These terms and conditions ("Terms") apply to the casino 1xbet platform and all services operated under it. These Terms form a legal agreement between the user and the entity operating the platform.

Before using any service on casino 1xbet — creating an account, making a deposit, or playing games — you must read these Terms in full and agree to them. Continued use of the platform means you accept these Terms.

These Terms have been prepared for users residing in Bangladesh and are written in English. Our Privacy Policy and responsible gaming guidelines form an integral part of these Terms.

2 Account Registration

To open an account on casino 1xbet, each user must meet the following conditions:

• Each person may create only one account. If multiple accounts are found, all of them will be cancelled and any deposited balance may be forfeited.
• All information provided at the time of registration must be accurate, truthful, and up to date. Providing false information may result in account cancellation.
• It is the user's own responsibility to keep their login credentials (username and password) confidential. Sharing an account with a third party is prohibited.
• If any unauthorised access or suspicious activity is noticed on the account, our support team must be informed immediately.
• Accounts are non-transferable. An account may not be given to or sold to another person under any circumstances.

2.1 Identity Verification

casino 1xbet may at any time request the necessary documents to confirm a user's identity. A copy of a national identity card, passport, or driving licence may be required. Withdrawals may be held until verification is complete.

3 Age Verification

Users must be at least 21 years old to take part in any casino or betting activity on casino 1xbet. This platform is strictly prohibited for anyone under 21.

casino 1xbet may request proof of age at any time. Failure to provide adequate proof, or providing a false age, will result in cancellation of the account and any associated balance.

We are committed to protecting minors. Detailed information on self-exclusion and age verification can be found in our responsible gaming guidelines.

4 Deposits and Withdrawals

casino 1xbet handles financial transactions through Bangladesh's popular mobile banking services.

4.1 Accepted Payment Methods

bKash, Nagad, and Rocket can be used for both deposits and withdrawals.

4.2 Minimum Amounts

• Minimum deposit per method: ৳500
• Minimum withdrawal per method: ৳500

4.3 Withdrawal Processing Time

Successfully verified withdrawal requests are generally processed within 15 minutes to 2 hours. Processing may be delayed if identity verification is pending or if suspicious activity is suspected.

4.4 Account Ownership

The mobile banking account used for deposits and withdrawals must be registered in the name of the person on record with the casino 1xbet account. Transactions through a third party are not permitted.

5 Bonuses and Promotions

casino 1xbet offers a welcome bonus for new users. The terms relating to this bonus are detailed below:

5.1 Welcome Bonus

A 100% bonus is available on the first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 adds ৳1,000 in bonus, making the total balance ৳2,000. However, before any winnings from this bonus can be withdrawn, the bonus amount must be wagered 10 times — meaning ৳10,000 in wagering must be completed for a ৳1,000 bonus.

5.2 Bonus Usage Terms

• Bonuses may only be used in specific games and betting categories — details will be listed on the promotions page.
• There is a set time limit to meet the wagering requirements. If the requirements are not met within that time, the bonus and any winnings earned from it will be cancelled.
• If bonus abuse or fraud is suspected, casino 1xbet reserves the right to cancel the bonus and suspend the account.
• Claiming bonuses from multiple accounts, the same device, or the same IP address will be treated as fraudulent.
• A bonus may never be treated as direct cash — it cannot be withdrawn before the wagering requirements are met.

5.3 Other Promotions

casino 1xbet runs additional promotions from time to time. Each promotion has its own applicable rules, which will be stated separately.

6 Betting and Gaming

casino 1xbet offers a variety of games including slots, live casino, baccarat, roulette, Teen Patti, and sports betting.

6.1 Betting Rules

• Once a bet is confirmed, it cannot be withdrawn, unless special consideration is given due to a technical error.
• Results are determined by third-party game engines or official sports results. casino 1xbet has no control over these results.
• In sports betting, if a match or event is cancelled, the staked amount will be refunded — though different rules may apply for multi-bets.
• If unusual or suspicious betting patterns are detected, casino 1xbet reserves the right to hold payment until an investigation is completed.

6.2 Maximum Win Limits

Certain games and categories may have a maximum win limit per single bet or session. Details of these limits will be stated on the relevant game or category page.

6.3 Technically Erroneous Results

Any winnings or balance incorrectly displayed due to a technical issue will not be considered valid. casino 1xbet reserves the full right to correct such errors.

7 User Code of Conduct

All users of casino 1xbet are expected to use the platform honestly and fairly. The following activities are strictly prohibited:

• Using fraud, cheating, or any kind of deceptive strategy.
• Using automated software, bots, or scripts to bet or play games.
• Attempting unauthorised access to or hacking of the platform's systems.
• Using the platform for money laundering or illegal financing.
• Harassing other users or using abusive language.
• Creating multiple accounts with the intention of abusing bonuses.

For any of the above violations, casino 1xbet reserves the right to cancel the account and forfeit the balance. Legal action may be taken in serious cases.

8 VIP Program

The casino 1xbet VIP Program has four tiers — Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback
• Platinum: up to 1.0% weekly cashback

Weekly cashback is calculated on that week's net loss (total bets minus total winnings) at the rate of the member's current tier. Example: a Gold tier member with a net loss of ৳20,000 in a week receives cashback of ৳20,000 × 0.8% = ৳160.

8.1 Tier Change Policy

Moving to a higher VIP tier is possible through regular and active play. Likewise, a tier may decrease after a period of inactivity. If evidence of abuse of VIP benefits or cashback is found, casino 1xbet reserves the right to cancel those benefits.

9 Technical Issues

casino 1xbet will not be responsible for any loss if a game or betting session is interrupted due to loss of internet connection, server error, or device problems. However, in such situations the platform's system will attempt to automatically save the game state.

To get help with any technical issue, contact support via 24/7 live chat or email. Keeping a screenshot or record of the problem makes it easier to reach a quick resolution.

10 Account Closure and Suspension

10.1 At the User's Request

Any user may close their account on their own initiative. Contacting the support team will start the account closure process. Any available balance should be withdrawn before closure.

10.2 Action by casino 1xbet

casino 1xbet may, at its own discretion, temporarily suspend or permanently close any account for the following reasons:

• Violation of any clause of these Terms
• Providing false or misleading information
• Suspicion of fraud or money laundering
• Prolonged inactivity
• Failure to complete age or identity verification

10.3 Self-Exclusion

As part of responsible gaming, a user may exclude themselves from the platform for a set period. Details about this option can be found on our responsible gaming page.

11 Limitation of Liability

casino 1xbet accepts no liability for the following:

• Any financial loss resulting from the user's own error or negligence.
• Issues caused by errors or server outages in a third-party game provider's system.
• A game session being disrupted due to the user's internet connection or device.
• Any loss resulting from the user's own decision to play.

In any situation, casino 1xbet's maximum liability will be limited to the amount of the disputed transaction in question.

12 Amendments, Disputes and Contact

12.1 Amendments to the Terms

casino 1xbet reserves the right to amend these Terms at any time. Where there are significant changes, users will be notified as early as reasonably possible. Continued use of the platform after any change will be considered acceptance of the new Terms.

12.2 Dispute Resolution

If you have a dispute or complaint, please contact our support team first. The support team is available 24/7 via live chat and email in both Bengali and English.

12.3 Further Information

In addition to these Terms, general questions and answers about casino 1xbet can be found in our FAQ section. To learn about our services, history, and values, please visit our about page.

These Terms are written in English and apply to users in Bangladesh. In the event of any language ambiguity, the English version shall be considered final.