casino 1xbet Privacy Policy
This document explains in detail how casino 1xbet collects, processes, and protects your personal information. Please read the full policy carefully.
Introduction and Scope
casino 1xbet (hereinafter referred to as "the Site", "we", or "us") operates an online gaming and sports betting platform for Bangladeshi users. This privacy policy explains what information we collect about you when you visit https://casino1xbet.cam, create an account, or use any of our services, and how that information is used.
This policy is connected to and complements the Site's Terms and Conditions. Reading both documents together will give you a complete picture of your rights and responsibilities.
What Information We Collect
casino 1xbet collects information from you in various situations. The types of information collected are outlined below by category.
2.1 Registration and Identity Information
Information you provide when creating an account:
- Full name and date of birth (for age verification — services are available to users aged 21+)
- Mobile number and email address
- Password (stored in encrypted form, never readable in plain text)
- National identity card or other identity documents (where applicable)
2.2 Financial Information
To process deposits and withdrawals, we collect your mobile banking details, such as your bKash, Nagad, or Rocket account number. Complete payment information is not stored on our servers — only a reference ID is kept after a transaction is completed.
2.3 Automatically Collected Information
When you visit the site, the following information may be collected automatically:
- IP address and device information (operating system, browser version)
- Pages visited, session duration, and referral source
- Cookie and local storage data
- Gameplay and betting activity logs
2.4 Support Communications
When you contact the casino 1xbet support team via live chat or email, the content of that conversation is recorded. This includes details of your questions, complaints, or requests.
Purpose of Data Use
casino 1xbet uses collected information only for defined purposes. The table below clarifies why each category of information is used.
| Data Type | Purpose of Use |
|---|---|
| Identity and Registration Information | Account verification, age confirmation (21+), providing a personalised experience |
| Financial Information | Processing deposits and withdrawals, fraud prevention |
| IP Address and Device Information | Security monitoring, preventing unauthorised access |
| Gameplay and Betting Logs | Improving service quality, responsible gaming monitoring |
| Support Conversations | Issue resolution, ensuring service quality |
| Cookie Data | Maintaining login state, remembering user preferences |
As part of our responsible gaming programme, we may analyse your gameplay patterns. To learn more, see our Responsible Gaming Policy.
Data Sharing and Disclosure
casino 1xbet does not sell your personal information or transfer it to third parties for commercial purposes. However, certain information may be shared in the following situations.
4.1 Service Provider Partners
We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), technology infrastructure, and fraud prevention services. These partners can only access information relevant to their services and are bound by strict confidentiality agreements.
4.2 Legal Obligations
We are legally required to provide necessary information in response to valid legal orders from relevant authorities, court directions, or requests from law enforcement agencies.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may form part of the transferred assets. Should such an event occur, we will notify you in advance.
Cookies and Tracking Technology
The casino 1xbet website uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login state and ensure security. These cannot be disabled.
- Functional Cookies: Remember language preferences, theme settings, and previous gameplay preferences.
- Analytics Cookies: Collect aggregated and anonymous data to understand which parts of the site are used most.
5.2 Cookie Controls
You can delete cookies or change your browser settings to stop accepting new cookies at any time. Please note that disabling essential cookies may affect some core functionality of the site.
Data Storage and Security
casino 1xbet takes multiple technical and organisational measures to protect your information.
6.1 Encryption and Security Protocols
- All data transmissions are encrypted via SSL/TLS protocols
- Passwords are stored using industry-standard hashing algorithms
- Financial information is kept on separate, secured servers
- Regular security audits are conducted on the system
6.2 Data Retention Period
Information for active accounts is retained for the entire duration the account remains open. When an account is closed or deleted, the minimum necessary information may be retained for a defined period for legal and financial audit purposes, after which it is permanently deleted.
6.3 Response to a Data Breach
If a breach of user data security is detected, casino 1xbet will promptly notify affected users and take the necessary remedial action.
User Rights
casino 1xbet users hold the following rights over their personal information.
7.1 Right to Access and Correct Information
You can view the information stored in your account at any time and request correction of any inaccurate or outdated information. General information can be updated directly in the account profile; for more complex changes, contact the support team.
7.2 Right to Delete Information
You may request deletion of your account and associated information. However, certain information may be required to be retained for a defined period for legal and regulatory reasons.
7.3 Right to Data Portability
If you would like a copy of your account data, submit a request to the support team. We will provide it within a reasonable timeframe.
7.4 Right to Object to Processing
In certain situations, such as marketing communications, you may object to the processing of your information. Contact the support team directly for this.
Protection of Minors
All services of casino 1xbet are exclusively for users aged 21 and above. We do not knowingly collect any information from minors. Age verification is mandatory at registration, and we reserve the right to suspend an account if there is reason to believe a user is under 21.
If you are aware that a minor has created an account, please notify our support team immediately. We will delete that account and its associated information.
Policy Changes and Updates
casino 1xbet reserves the right to review and update this privacy policy from time to time. For significant changes, we will inform you by displaying a notice on the site or by sending a message to your registered email.
Continuing to use the site after an updated policy is published will be taken as acceptance of the new policy. We therefore recommend reviewing this page regularly.
For more information about how the site operates, see our About Us section.
Contact and Complaints
For any questions, complaints, or data-related requests regarding this privacy policy, please contact the casino 1xbet privacy team.
Contact Methods
Seven days a week, 24 hours a day — support available in Bengali and English
[email protected]
Emails are answered within business days; live chat provides immediate support